Job Title: Senior Designer
Department: Design
Reports To: Design Director
Location: Great Barrow, Chester
Contract Type: Full-time / Permanent

Role Purpose

The Senior Designer is responsible for securing high-value bespoke cabinetry and interior projects, as well as helping managing the fit outs. Creating interior design concepts from initial client engagement through to project management handover. This position plays a critical role in achieving sales targets, delivering exceptional design solutions, and maintaining Brownlow’s reputation for premium, handcrafted, bespoke furniture. The Senior Designer will manage client relationships, design development, quoting and costing, spatial planning, technical detailing, and support overall commercial performance.

Key Responsibilities

1. Sales & Commercial Performance

• Achieve agreed sales targets and contribute to overall departmental revenue.
• Produce accurate, timely quotes and costings for new work, ensuring margins align with company financial objectives.
• Take an active interest in Brownlow’s commercial performance, including profit margins, pricing strategy, and project financial outcomes.
• Identify opportunities to maximise value on existing and new projects.

2. Client Engagement & Relationship Management

• Serve as the primary contact for clients on high-value, complex projects.
• Conduct initial consultations, design meetings, showroom appointments, and progress updates.
• Liaise professionally with third parties including architects, interior designers, contractors, and suppliers.
• Maintain exceptional client satisfaction through clear communication, responsiveness, and solution-focused support.

3. Project & Design Delivery

• Own and lead new projects of high status, complexity, or value, ensuring they meet design, quality, and commercial expectations.
• Carry out measure-ups at client sites, producing accurate surveys for manufacture drawings and installation compatibility.
• Produce high-quality spatial layouts, bespoke furniture designs, interior schemes, material specifications, and M&E proposals.
• Project management tasks including design sign-off, project management handover, on-site coordination, and client communications.

• Support operations and fitting teams to ensure design intent is achieved in manufacture and installation.
• Ensure all designs comply with internal processes, practical constraints, manufacturability, and installation requirements.
• Work closely with the workshop and installations team to resolve technical challenges and optimise design solutions.

4. Team Leadership & Collaboration

• Support the design team, offering guidance, feedback, and supportive critique when required.
• Contribute to continuous improvement of design processes, standards, and tools.
• Work collaboratively across departments including Operations, Installation and Finance to ensure seamless project delivery and exceptional client service.

Skills & Experience Required

Essential:

• Proven experience in a senior-level design role within bespoke furniture, interiors, cabinetry, or luxury residential design.
• Strong portfolio demonstrating high-end, detailed bespoke design work.
• Proficient in CAD and design software such as AutoCAD, SketchUp, Fusion 360, or equivalent.
• Excellent client-facing and communication skills.
• High level of accuracy in measure-ups, documentation, and technical detailing.
• Strong commercial awareness with experience in quoting, costing, and margin analysis.
• Ability to manage multiple high-value projects simultaneously.

Desirable:

• Experience working closely with workshops, cabinet makers, or installation teams.
• Knowledge of materials, finishes, hardware systems, and premium product specifications.
• Understanding of luxury market expectations and customer journeys.

Behaviours & Personal Attributes

• Tenacious and driven to success in delivering targets
• A team player who support all departments that deliver the Brownlow experience
• Highly organised, professional, and detail-oriented.
• Confident, articulate, and strong in building trust with premium clients.
• Proactive problem-solver with a calm and positive approach under pressure.
• Passionate about craftsmanship, innovation, and high-quality design.

Salary & Benefits

Negotiable based upon the right candidate